BevMo Launches A Futuristic Robot Whiskey Shopping Assistant

The future of whiskey retail has perhaps arrived in the form of SmartAisle, a voice activated, booze shopping assistant currently being tested out in some California liquor stores.
Follow The Whiskey Wash on Google News

Follow The Whiskey Wash on Google News to get our latest reviews and guides delivered straight to your feed.

Like Conversation
reading time

The liquor store of the future is called SmartAisleand it’s here, and you can try it out—at least if you’re near one of five California BevMo locations piloting the new technology between now and the end of March.

The Dalmore Concludes Cask Curation Series with $47k Madeira Cask Edition

READ THE STORY

SmartAisle – according to BevMo and the Mars Agency, a Detroit marketing agency that developed the technology – is a voice-activated, in-store shopping assistant that helps shoppers select whiskeys that fit their preferred taste profile and price range. The pilot version, which just launched at BevMo locations in Oakland, San Jose, Santa Clara, Mira Mesa, and Carmel Mountain, is a standalone display in the lobby featuring some 50 whiskeys.

Smartaisle
Smartaisle – the future of whiskey retail? (image via Mars Agency)

With the help of an Amazon Echo smart speaker, customers will be guided through a series of questions about their whiskey preferences. SmartAisle uses those preferences to narrow 50 choices down to three, reading out names and descriptions; shelf lights will then guide customers to the location of each bottle. Customers also have the option of asking about a specific bottle or brand in order to get a recommendation with a similar flavor profile.

The whole experience lasts about two minutes, and SmartAisle also throws in fun whiskey facts and jokes to keep customers engaged.

“Voice is poised to surpass mobile as the preferred digital shopping interface within the next five years,” said Ethan Goodman, SVP of innovation at the Mars Agency, in a prepared statement. “Voice commerce is expected to grow from $2 billion today to $40 billion by 2022.”

In short, wherever you are, robot shopping assistants are probably on their way. If you want to give SmartAisle a spin, you can head to one of these five California BevMo locations:

Signup now to make sure you don't miss out on the latest whiskey news and deals.

By Signing up, you accept and agree to our Terms of Services and you acknowledge our Privacy Statement. The Whiskey Wash is protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.

Signup now to make sure you don't miss out on the latest whiskey news and deals.

By Signing up, you accept and agree to our Terms of Services and you acknowledge our Privacy Statement. The Whiskey Wash is protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.

  • Oakland, 525 Embarcadero
  • San Jose, 14800 Camden Ave.
  • Santa Clara, 3149 Stevens Creek Blvd.
  • Mira Mesa, 8140 Mira Mesa Blvd.
  • Carmel Mountain, 11475 Carmel Mountain Rd.

Katelyn Best

Katelyn Best, a freelance writer based in Portland, Oregon, is a regular contributor to The Whiskey Wash. She has a particular passion for exploring the unique and unconventional aspects of the whisky world.

All Posts